About the book: 2022 / Book-trainer for the development of emotional intelligence. Its author Oleg Kalinichev is a psychologist, expert on non-verbal behavior, emotional intelligence and recognition lie, the only accredited trainer in Russia, Paul Ekman Group, has collected the most effective exercises and useful tips so that you can learn to manage yourself and influence others in personal and business relationships. After reading, you will:• Increase your emotional awareness.• Identify the needs and beliefs that are behind your emotions.• Learn techniques for relieving anxiety.• Learn active listening to improve communication.• Be able to recognize nonverbal cues and use this information.• Learn how to effectively resolve conflicts.• Learn to build and protect your personal boundaries. In PDF format A4 retained publishing design.