About the book: 2009 / The collection includes anecdotes with comments, most of which were collected over three years by Alexey Sergeev , General Director of the Master Class Training Agency. The anecdotes are commented on by business trainers Alexey Sergeev, Karina Khutaeva and Mikhail Kazantsev. This is a useful working tool for trainers, consultants and teachers, as well as a pleasant and at the same time developing information resource for managers, development and personnel managers, office workers, salespeople, financiers, professionals and just good people.